Office of Citizen Services

The Office of Citizen Services primary role is to provide open communication between the public and the Florida Department of Corrections (FDC). The office assists with locating and verifying information as well as assisting with inquiries related to FDC. We serve as a conduit and do not circumvent departmental policies and procedures.


Electronic Complaint Form
Use this electronic complaint form to report alleged violations of State Statutes, rules, or procedures directly to the Office of the Inspector General.
Employment Information
For employment information, vacancies, online applications, supplemental applications, benefits and other employment information, please visit Working for FDC.
Press Inquiries
All press inquiries about the Florida Department of Corrections should be directed to the Communications Office at (850) 488-0420. E-mail inquiries can be directed to
Public Records Request
Contact us at (850) 717-9774 to make a public records request or visit this page for information about requesting through mail or email.
Accessibility Assistance
If you need assistance accessing any of the Department's services or activities, please contact our Americans with Disabilities Act (ADA) Section by calling (850) 717-3907 or by sending email to

Frequently Called Numbers
(Central Office/Tallahassee Area)

Facility Directory

Division: Phone Number:
Absconder Unit (850)717-3444
Finance & Accounting (850)717-3866
Accounting - Court Ordered Payment System (850)717-3877
Accounting - Inmate Banking (850)717-3869
Accounting - Inmate Banking (Toll-Free) (866)209-7250
ADA Coordinator (850)717-3946
Chaplaincy (850)717-3156
Citizens Services (850)488-7052
Communication (News Media) (850)488-0420
Community Corrections (Probation & Parole) (850)717-3444
Detainers (850)413-0892
Programs and Re-Entry (850)717-3050
Education Services (850)717-3180
General Counsel (850)717-3605
Health Services (850)717-3277
Human Resources (850)717-3200
Inmate Classification (850)488-9859
Inmate Records (850)488-1503
Inspector General (850)488-9265
Interstate Compact (850)717-3487
Institutions (850)717-3035
Juvenile Justice (850)488-1850
Library Services (850)717-3163
Public Records Request (850)717-9774
Procurement (850)717-3700

Florida Department of Corrections
Office of Citizen Services
501 South Calhoun Street
Tallahassee, FL 32399-2500

(850) 488-7052

Community Partners:
To establish or inquire about community partnerships, send an email to the Office of Programs and Re-Entry.